Triston Tours Return and Refund Policy
Welcome to Triston Tours! We strive to ensure your satisfaction with every purchase, but we understand that sometimes things may not go as planned. Please review our return and refund policy below to learn how we can assist you in case you need to make a return.
Returns
- Returns must be requested by emailing [email protected].
- Customers are responsible for the return shipping unless otherwise agreed.
Refunds
Once your return is received and inspected, we will notify you via email to confirm the approval or rejection of your refund.
Eligibility
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Non-Refundable Items
Several types of goods are exempt from being returned. These include gift cards and downloadable software products.
Missing Refunds
If you havent received a refund yet, please check your bank account first. Then contact your credit card company, as it may take some time before your refund is officially posted.
Contact Us
If you have any questions regarding our return and refund policy, please contact us at [email protected]. We are here to help!